Technology
Sales Associate & Lead Technician, Staples-Oxnard, CA,
4/28/2011
to Present
- Competent
in communicating technical/office supply product and service
knowledge.
- Hired
for sales then promoted to added duty of lead technician in 5 months.
- Consistent
ranking #1 composite sales.
- Diagnosed
and repaired personal computers.
- Twice
100% mystery shopper evaluation.
- Complex
cashiering and merchandising.
- Emotional
intelligence to relate to people from different backgrounds with
various attitudes.
Working
in sales served as a manufacturers' liaison communicator to provide
factual information, instruction and advise to the clients. This
included the interpretation, explanation and application of
moderately complex guides. Strong working and pricing knowledge of
office technical and supply products along with their functioning
capabilities. Experience has direct relation to the service functions
of communications, procurement of administrative supplies, equipment,
printing, reproduction, mail service and equipment maintenance.
Skills from this position will result in cost and labor effective
procurements of assets that can also contribute to a budget process.
Daily
exposure to the various brands of computers, monitors, printers,
faxes, copiers, scanners, mail services and office supplies produces
high competency working with all types of office equipment.
Technician Associate responsible for the collection, compilation,
research and tracking of data to support the technical electronic
equipment program of Staples. Heavy reliance upon advanced Microsoft
Office skills and computer diagnostic
systems. Supplementary
work areas included installation, repair and disposal of office
equipment and supplies. Other activities to support store operations
include inventory, cashiering, merchandising, security, cleaning and
store equipment maintenance.
Sales
Consultant, AutoNation, Maroone Volvo & Volkswagen, Delray Beach,
FL, 07/1995 to 07/1998
- Hired
as telephone receptionist then advanced into customer service and
further promoted into vehicle sales.
- Regularly
#1 in sales quotas of vehicles sold.
- Achieved
Master Certified Volvo and Volkswagen Certification.
- Reliably
worked in excess of 50 hours per week.
Preexisting
experience can be demonstrated by noteworthy employment as a
receptionist, customer service representative and sales consultant.
Occupational experience from Auto Nation, Maroone Volvo &
Volkswagen can sustain the major duties that reflect higher
requirement levels in sales, customer service & marketing.
Receptionist/greeter
received and directed telephone callers and walk in visitors.
Initial public relations contact responsible for providing
information and good will about the organization to meet the
customers' requirements. Personal appearance and positive
personality before the clients was a critical factor for success.
This aspect of employment created awareness of public information
service programs and education. Because of the technology
and number of diverse vehicles the product and service knowledge was
a complex area.
General
product and service information was provided both verbally, in
writing and with audio-visual aids. Co-workers were required to be
kept updated with all new information. Supervision and supply of
brochures and other publications had to be displayed and kept current
in inventory. Exhibit displays and audio visual equipment
installation, maintenance and repair had to be established. Show
room floor organization and cleanliness was a major daily duty.
Security duties included being on time to open and close operations.
Customer
service representative responsibilities included quality control of
sales and service activities using analysis techniques of recurring
events and capturing them in measure and display data formats. This
involved collecting data from various sources and double checking the
accuracy. Performance required distinct and isolated
administrative tasks, such as using Microsoft Excel, Word, and
Publisher software programs to produce standardized reports, graphs,
letters and publications. This resulted in electronic and hard copy
filing of material that was readily identified in alphabetic,
numerical, or chronological order. Subsequent recommendations were
made to management from the findings.
Sales
Manager Caribbean, Sea-Land Service, Inc., Santo Domingo & Port
Rio Hiana, Dominican Republic, 11/1991 to 12/1997
- Facilitated
USD 3.5 million buy out of hostile in country sales contractor.
- Headed
up major aspects of structuring new national sales office,
recruitment, training, administration, accounting, technology and
marketing.
- Managerial
achievement of gross USD 75 million in container sales.
- Structured
sales plan to capture 80% coco & coffee trade of 2,500 container
loads.
- Employee
recognition for managerial leadership.
- Promoted
to additional regional responsibilities, Jamaica, Trinidad, Aruba and
Curacao.
- Sea
Land Service brought out by A.P. Moller-Maersk Group, .Copenhagen,
Denmark
A
final technical authority on the resolution of case development
issues prior to General Counsel referral and agency negotiations
leading to agency buy out. As the appointed manager held accountable
for building a national sales office for a multi-national steamship
corporation I was held responsible for regulatory compliance to
Federal Maritime, Corporate and Dominican Republic laws, rules and
regulations. Newly developed and implemented administrative polices,
plans and procedures had to be in compliance and managed on my
behalf. Awareness of changes and new requirements that affected the
organization was extensive.
Recruitment
of trainees advanced the preparation of position descriptions,
training programs, personal actions and performance ratings.
Instruction and counsel played and important role in success.
Management of employee activities contributed to review controls on
incoming and outgoing correspondence of various types for timeliness
and accuracy. Action plans with performance standards and due dates
along with corrective actions were mandated to staff. Accountability
for travel and entertainment was extremely organized with strict cost
controls. Extensive personal computer skills produced reports and
correspondence of visual impact, accuracy and quality.
Budget
process involved office procurements, human resource requirements,
travel/entertainment expenses and sales forecasting. Securing and
reviewing large amounts of statistical data was in order. Computer
and filing entries resulted in crosschecks for accuracy and
inconsistencies in forecasting and meeting corporate guidelines.
Oversaw a variety of office support services. Procurements included
office equipment , supplies, installation, maintenance and inventory
control. Filing systems had to be constructed both electronically
and manually to corporate standards with records disposed of
properly.
Public
Relations consisted of conducting Port Tours to demonstrate to
clients and public officials the operation of container vessels while
in Port. Similar public relation events were held at regular
intervals to promote the goodwill of a USA company conducting
business in a foreign location. One such event sponsored was at the
US Consulate in Santo Domingo. On going involvement with charitable
relief efforts with local communities contributed strongly to public
relations. This included personal dealings with foreign officials
and clergy to sponsor the importation of US charitable cargoes to
support Dominican Republic hospital clinics and a fire department.
Elevated public relations by contracting with local advertising
agency.
Interpersonal
communication skills became highly developed because of the foreign
locations. Dealings
with government, staff, co-management, clients and community covered
many areas relative to pertinent personal development.
I
am confident, personable and influential in front of audiences.
Sales
Representative, Sea-Land Service, Inc., Port Ponce & San Juan,
Puerto Rico, 12/1987 to 11/1991
- Restructured
and built new sales office Port Ponce, Puerto Rico.
- Installed
technical equipment and administrative procedures.
- Advocated
company goodwill through successful marketing & sales campaign
upgrading account base by 25%.
- Improved
sales and revenue by 66%
- Revitalization
and trained local staff.
- Operating
locations Port Ponce & Port San Juan, Puerto Rico.
- Promoted
and expatriated to Sales Manager, Dominican Republic.
Newly
appointed sales representative in charge of an out-port sales office
for a global steamship company accountable for regulatory compliance
to Federal Maritime, Corporate and Puerto Rican laws, rules and
regulations. Accurate interpretation and application of newly
recognized regulatory requirements was an achievement. If not
corrective action was immediately taken when not in compliance.
Specialized experience in this area will contribute to awareness of
regulatory matters.
The
significant fact and knowledge requirement of the budget process can
be supported in this employment. Yearly development of the budget
involved both office administration procurements,
travel/entertainment and sales forecasting. Acquiring of statistical
data and interpretation was extensive. Subsequent filing entries were
both manual and computer. Accuracy crosschecks for inconsistencies
revised to meet corporate guidelines.
Office
support services can be documented by this position. Acquisition,
purchase, storage of office supplies, equipment, installation and
maintenance was a regular duty. Equally important, a record keeping
system had to be developed and implemented. This system was both
electronic and manual. Proper record disposal was an issue that was
overcome.
Administrative
practices and procedures included a strong commitment to
correspondence. Incoming and outgoing controls on mail, faxes, phone,
inter-office correspondence was a daily activity. Correspondence
often resulted with assigned actions with timely completion. Client
contact generated questions being answered with subsequent follow up
letters being personally typed. Action plans/reports were written
and goals achieved within guidelines. This demonstrates advanced
written and verbal communication skills. Highly developed personal
computer skills played and important role.
Owners'
Representative, Carolina Caribbean Carriers, Inc., Port San Juan,
Puerto Rico & Port Wilmington, NC, 9/1984 to 10/1987
- Business
planner and co-founder of weekly ocean barge container service.
- Exceeded
expectations with inaugural sailing of 110 container loads.
- Created
efficient sales, operational and administrative environment.
- Published
Federal Maritime Agency regulated tariff.
- Raised
sales revenues 35% by hands on expatriate work with foreign agents.
- Operating
locations Port Wilmington, NC & Port San Juan, Puerto Rico.
- This
ocean carrier closed operations.
Provided
expert consultation on issues pertaining to aspects of container ship
transportation. Planned and prepared reports or other working
documents related to wide-impacting regulatory compliance issues,
foreign agency contractual agreements, sales/marketing,
operations and administration during the development of the shipping
line. Devised records maintenance/retrieval data bases to support
cash flow analytical planning. Financial information could then be
captured to resolve financial/budget options or utilization of
significant resources which integrated new business requirements.
Planned
and executed major expatriate liaison activities as Owners'
Representative in San Juan, Puerto Rico to communicate substantive
information on Carolina Caribbean Carries to local nationals.
Foreign activities of agent and clients were monitored and managed
with detail. Often times providing leadership and guidance to
resolve conflict and inconsistency
in business relations and performance levels.
In-country
oversight, management, and evaluation of sales and administrative
projects/programs encompassing diverse functions or issues that
affected implementation aspects of the newly established container
ocean carrier. Provided expert guidance and assistance to the
foreign agent in the preparation of sales/market information and mid
level corporate training. Identified and provided recommendations on
problems, issues, and/or trends related to the operational efficiency
of agent's stevedore services. Composed statistical reports on sales
and operational activities.
Management
Trainee, Morflot America, Cranford, NJ, 8/1979 to 11/1980
- Recruited
from college as a management trainee in the ocean container
transportation industry.
- Successfully
completed international corporate training in accounting,
administration, sales, marketing, tariff, operations, vessel,
equipment control, customer service and human relations.
- Operating
locations Port Elizabeth & Newark, NJ
- This
stevedore contractor and general steamship agent (Soviet Union Flag
Vessels) no longer in business.
Initial
assignment into the corporate world as a management trainee resulted
in the proficient and creative business practices that developed and
advanced my career in the container maritime shipping industry. From
this training I bring many of my technical qualifications and
specialized experiences that promoted my future accomplishments.
FINAL
COMMENT WORK HISTORY
Presented in this work history are only employments of significant professional
experiences and achievements. For a complete career work history
from university graduation to present please communicate.
- Competent in communicating technical/office supply product and service knowledge.
- Hired for sales then promoted to added duty of lead technician in 5 months.
- Consistent ranking #1 composite sales.
- Diagnosed and repaired personal computers.
- Twice 100% mystery shopper evaluation.
- Complex cashiering and merchandising.
- Emotional intelligence to relate to people from different backgrounds with various attitudes.
Working in sales served as a manufacturers' liaison communicator to provide factual information, instruction and advise to the clients. This included the interpretation, explanation and application of moderately complex guides. Strong working and pricing knowledge of office technical and supply products along with their functioning capabilities. Experience has direct relation to the service functions of communications, procurement of administrative supplies, equipment, printing, reproduction, mail service and equipment maintenance. Skills from this position will result in cost and labor effective procurements of assets that can also contribute to a budget process.
Daily exposure to the various brands of computers, monitors, printers, faxes, copiers, scanners, mail services and office supplies produces high competency working with all types of office equipment. Technician Associate responsible for the collection, compilation, research and tracking of data to support the technical electronic equipment program of Staples. Heavy reliance upon advanced Microsoft Office skills and computer diagnostic systems. Supplementary work areas included installation, repair and disposal of office equipment and supplies. Other activities to support store operations include inventory, cashiering, merchandising, security, cleaning and store equipment maintenance.
Sales Consultant, AutoNation, Maroone Volvo & Volkswagen, Delray Beach, FL, 07/1995 to 07/1998
- Hired
as telephone receptionist then advanced into customer service and
further promoted into vehicle sales.
- Regularly
#1 in sales quotas of vehicles sold.
- Achieved
Master Certified Volvo and Volkswagen Certification.
- Reliably
worked in excess of 50 hours per week.
Preexisting
experience can be demonstrated by noteworthy employment as a
receptionist, customer service representative and sales consultant.
Occupational experience from Auto Nation, Maroone Volvo &
Volkswagen can sustain the major duties that reflect higher
requirement levels in sales, customer service & marketing.
Receptionist/greeter
received and directed telephone callers and walk in visitors.
Initial public relations contact responsible for providing
information and good will about the organization to meet the
customers' requirements. Personal appearance and positive
personality before the clients was a critical factor for success.
This aspect of employment created awareness of public information
service programs and education. Because of the technology
and number of diverse vehicles the product and service knowledge was
a complex area.
General
product and service information was provided both verbally, in
writing and with audio-visual aids. Co-workers were required to be
kept updated with all new information. Supervision and supply of
brochures and other publications had to be displayed and kept current
in inventory. Exhibit displays and audio visual equipment
installation, maintenance and repair had to be established. Show
room floor organization and cleanliness was a major daily duty.
Security duties included being on time to open and close operations.
Customer
service representative responsibilities included quality control of
sales and service activities using analysis techniques of recurring
events and capturing them in measure and display data formats. This
involved collecting data from various sources and double checking the
accuracy. Performance required distinct and isolated
administrative tasks, such as using Microsoft Excel, Word, and
Publisher software programs to produce standardized reports, graphs,
letters and publications. This resulted in electronic and hard copy
filing of material that was readily identified in alphabetic,
numerical, or chronological order. Subsequent recommendations were
made to management from the findings.
Sales
Manager Caribbean, Sea-Land Service, Inc., Santo Domingo & Port
Rio Hiana, Dominican Republic, 11/1991 to 12/1997
- Facilitated
USD 3.5 million buy out of hostile in country sales contractor.
- Headed
up major aspects of structuring new national sales office,
recruitment, training, administration, accounting, technology and
marketing.
- Managerial
achievement of gross USD 75 million in container sales.
- Structured
sales plan to capture 80% coco & coffee trade of 2,500 container
loads.
- Employee
recognition for managerial leadership.
- Promoted
to additional regional responsibilities, Jamaica, Trinidad, Aruba and
Curacao.
- Sea
Land Service brought out by A.P. Moller-Maersk Group, .Copenhagen,
Denmark
A
final technical authority on the resolution of case development
issues prior to General Counsel referral and agency negotiations
leading to agency buy out. As the appointed manager held accountable
for building a national sales office for a multi-national steamship
corporation I was held responsible for regulatory compliance to
Federal Maritime, Corporate and Dominican Republic laws, rules and
regulations. Newly developed and implemented administrative polices,
plans and procedures had to be in compliance and managed on my
behalf. Awareness of changes and new requirements that affected the
organization was extensive.
Recruitment
of trainees advanced the preparation of position descriptions,
training programs, personal actions and performance ratings.
Instruction and counsel played and important role in success.
Management of employee activities contributed to review controls on
incoming and outgoing correspondence of various types for timeliness
and accuracy. Action plans with performance standards and due dates
along with corrective actions were mandated to staff. Accountability
for travel and entertainment was extremely organized with strict cost
controls. Extensive personal computer skills produced reports and
correspondence of visual impact, accuracy and quality.
Budget
process involved office procurements, human resource requirements,
travel/entertainment expenses and sales forecasting. Securing and
reviewing large amounts of statistical data was in order. Computer
and filing entries resulted in crosschecks for accuracy and
inconsistencies in forecasting and meeting corporate guidelines.
Oversaw a variety of office support services. Procurements included
office equipment , supplies, installation, maintenance and inventory
control. Filing systems had to be constructed both electronically
and manually to corporate standards with records disposed of
properly.
Public
Relations consisted of conducting Port Tours to demonstrate to
clients and public officials the operation of container vessels while
in Port. Similar public relation events were held at regular
intervals to promote the goodwill of a USA company conducting
business in a foreign location. One such event sponsored was at the
US Consulate in Santo Domingo. On going involvement with charitable
relief efforts with local communities contributed strongly to public
relations. This included personal dealings with foreign officials
and clergy to sponsor the importation of US charitable cargoes to
support Dominican Republic hospital clinics and a fire department.
Elevated public relations by contracting with local advertising
agency.
Interpersonal
communication skills became highly developed because of the foreign
locations. Dealings
with government, staff, co-management, clients and community covered
many areas relative to pertinent personal development.
I
am confident, personable and influential in front of audiences.
Sales
Representative, Sea-Land Service, Inc., Port Ponce & San Juan,
Puerto Rico, 12/1987 to 11/1991
- Restructured
and built new sales office Port Ponce, Puerto Rico.
- Installed
technical equipment and administrative procedures.
- Advocated
company goodwill through successful marketing & sales campaign
upgrading account base by 25%.
- Improved
sales and revenue by 66%
- Revitalization
and trained local staff.
- Operating
locations Port Ponce & Port San Juan, Puerto Rico.
- Promoted
and expatriated to Sales Manager, Dominican Republic.
Newly
appointed sales representative in charge of an out-port sales office
for a global steamship company accountable for regulatory compliance
to Federal Maritime, Corporate and Puerto Rican laws, rules and
regulations. Accurate interpretation and application of newly
recognized regulatory requirements was an achievement. If not
corrective action was immediately taken when not in compliance.
Specialized experience in this area will contribute to awareness of
regulatory matters.
The
significant fact and knowledge requirement of the budget process can
be supported in this employment. Yearly development of the budget
involved both office administration procurements,
travel/entertainment and sales forecasting. Acquiring of statistical
data and interpretation was extensive. Subsequent filing entries were
both manual and computer. Accuracy crosschecks for inconsistencies
revised to meet corporate guidelines.
Office
support services can be documented by this position. Acquisition,
purchase, storage of office supplies, equipment, installation and
maintenance was a regular duty. Equally important, a record keeping
system had to be developed and implemented. This system was both
electronic and manual. Proper record disposal was an issue that was
overcome.
Administrative
practices and procedures included a strong commitment to
correspondence. Incoming and outgoing controls on mail, faxes, phone,
inter-office correspondence was a daily activity. Correspondence
often resulted with assigned actions with timely completion. Client
contact generated questions being answered with subsequent follow up
letters being personally typed. Action plans/reports were written
and goals achieved within guidelines. This demonstrates advanced
written and verbal communication skills. Highly developed personal
computer skills played and important role.
Owners'
Representative, Carolina Caribbean Carriers, Inc., Port San Juan,
Puerto Rico & Port Wilmington, NC, 9/1984 to 10/1987
- Business
planner and co-founder of weekly ocean barge container service.
- Exceeded
expectations with inaugural sailing of 110 container loads.
- Created
efficient sales, operational and administrative environment.
- Published
Federal Maritime Agency regulated tariff.
- Raised
sales revenues 35% by hands on expatriate work with foreign agents.
- Operating
locations Port Wilmington, NC & Port San Juan, Puerto Rico.
- This
ocean carrier closed operations.
Provided
expert consultation on issues pertaining to aspects of container ship
transportation. Planned and prepared reports or other working
documents related to wide-impacting regulatory compliance issues,
foreign agency contractual agreements, sales/marketing,
operations and administration during the development of the shipping
line. Devised records maintenance/retrieval data bases to support
cash flow analytical planning. Financial information could then be
captured to resolve financial/budget options or utilization of
significant resources which integrated new business requirements.
Planned
and executed major expatriate liaison activities as Owners'
Representative in San Juan, Puerto Rico to communicate substantive
information on Carolina Caribbean Carries to local nationals.
Foreign activities of agent and clients were monitored and managed
with detail. Often times providing leadership and guidance to
resolve conflict and inconsistency
in business relations and performance levels.
In-country
oversight, management, and evaluation of sales and administrative
projects/programs encompassing diverse functions or issues that
affected implementation aspects of the newly established container
ocean carrier. Provided expert guidance and assistance to the
foreign agent in the preparation of sales/market information and mid
level corporate training. Identified and provided recommendations on
problems, issues, and/or trends related to the operational efficiency
of agent's stevedore services. Composed statistical reports on sales
and operational activities.
Management
Trainee, Morflot America, Cranford, NJ, 8/1979 to 11/1980
- Recruited
from college as a management trainee in the ocean container
transportation industry.
- Successfully
completed international corporate training in accounting,
administration, sales, marketing, tariff, operations, vessel,
equipment control, customer service and human relations.
- Operating
locations Port Elizabeth & Newark, NJ
- This
stevedore contractor and general steamship agent (Soviet Union Flag
Vessels) no longer in business.
Initial
assignment into the corporate world as a management trainee resulted
in the proficient and creative business practices that developed and
advanced my career in the container maritime shipping industry. From
this training I bring many of my technical qualifications and
specialized experiences that promoted my future accomplishments.
FINAL
COMMENT WORK HISTORY
Presented in this work history are only employments of significant professional
experiences and achievements. For a complete career work history
from university graduation to present please communicate.
- Facilitated USD 3.5 million buy out of hostile in country sales contractor.
- Headed up major aspects of structuring new national sales office, recruitment, training, administration, accounting, technology and marketing.
- Managerial achievement of gross USD 75 million in container sales.
- Structured sales plan to capture 80% coco & coffee trade of 2,500 container loads.
- Employee recognition for managerial leadership.
- Promoted to additional regional responsibilities, Jamaica, Trinidad, Aruba and Curacao.
- Sea Land Service brought out by A.P. Moller-Maersk Group, .Copenhagen, Denmark
A final technical authority on the resolution of case development issues prior to General Counsel referral and agency negotiations leading to agency buy out. As the appointed manager held accountable for building a national sales office for a multi-national steamship corporation I was held responsible for regulatory compliance to Federal Maritime, Corporate and Dominican Republic laws, rules and regulations. Newly developed and implemented administrative polices, plans and procedures had to be in compliance and managed on my behalf. Awareness of changes and new requirements that affected the organization was extensive.
Recruitment of trainees advanced the preparation of position descriptions, training programs, personal actions and performance ratings. Instruction and counsel played and important role in success. Management of employee activities contributed to review controls on incoming and outgoing correspondence of various types for timeliness and accuracy. Action plans with performance standards and due dates along with corrective actions were mandated to staff. Accountability for travel and entertainment was extremely organized with strict cost controls. Extensive personal computer skills produced reports and correspondence of visual impact, accuracy and quality.
Budget process involved office procurements, human resource requirements, travel/entertainment expenses and sales forecasting. Securing and reviewing large amounts of statistical data was in order. Computer and filing entries resulted in crosschecks for accuracy and inconsistencies in forecasting and meeting corporate guidelines. Oversaw a variety of office support services. Procurements included office equipment , supplies, installation, maintenance and inventory control. Filing systems had to be constructed both electronically and manually to corporate standards with records disposed of properly.
Public Relations consisted of conducting Port Tours to demonstrate to clients and public officials the operation of container vessels while in Port. Similar public relation events were held at regular intervals to promote the goodwill of a USA company conducting business in a foreign location. One such event sponsored was at the US Consulate in Santo Domingo. On going involvement with charitable relief efforts with local communities contributed strongly to public relations. This included personal dealings with foreign officials and clergy to sponsor the importation of US charitable cargoes to support Dominican Republic hospital clinics and a fire department. Elevated public relations by contracting with local advertising agency.
Interpersonal communication skills became highly developed because of the foreign locations. Dealings with government, staff, co-management, clients and community covered many areas relative to pertinent personal development. I am confident, personable and influential in front of audiences.
Sales Representative, Sea-Land Service, Inc., Port Ponce & San Juan, Puerto Rico, 12/1987 to 11/1991
- Restructured
and built new sales office Port Ponce, Puerto Rico.
- Installed
technical equipment and administrative procedures.
- Advocated
company goodwill through successful marketing & sales campaign
upgrading account base by 25%.
- Improved
sales and revenue by 66%
- Revitalization
and trained local staff.
- Operating
locations Port Ponce & Port San Juan, Puerto Rico.
- Promoted
and expatriated to Sales Manager, Dominican Republic.
Newly
appointed sales representative in charge of an out-port sales office
for a global steamship company accountable for regulatory compliance
to Federal Maritime, Corporate and Puerto Rican laws, rules and
regulations. Accurate interpretation and application of newly
recognized regulatory requirements was an achievement. If not
corrective action was immediately taken when not in compliance.
Specialized experience in this area will contribute to awareness of
regulatory matters.
The
significant fact and knowledge requirement of the budget process can
be supported in this employment. Yearly development of the budget
involved both office administration procurements,
travel/entertainment and sales forecasting. Acquiring of statistical
data and interpretation was extensive. Subsequent filing entries were
both manual and computer. Accuracy crosschecks for inconsistencies
revised to meet corporate guidelines.
Office
support services can be documented by this position. Acquisition,
purchase, storage of office supplies, equipment, installation and
maintenance was a regular duty. Equally important, a record keeping
system had to be developed and implemented. This system was both
electronic and manual. Proper record disposal was an issue that was
overcome.
Administrative
practices and procedures included a strong commitment to
correspondence. Incoming and outgoing controls on mail, faxes, phone,
inter-office correspondence was a daily activity. Correspondence
often resulted with assigned actions with timely completion. Client
contact generated questions being answered with subsequent follow up
letters being personally typed. Action plans/reports were written
and goals achieved within guidelines. This demonstrates advanced
written and verbal communication skills. Highly developed personal
computer skills played and important role.
Owners'
Representative, Carolina Caribbean Carriers, Inc., Port San Juan,
Puerto Rico & Port Wilmington, NC, 9/1984 to 10/1987
- Business
planner and co-founder of weekly ocean barge container service.
- Exceeded
expectations with inaugural sailing of 110 container loads.
- Created
efficient sales, operational and administrative environment.
- Published
Federal Maritime Agency regulated tariff.
- Raised
sales revenues 35% by hands on expatriate work with foreign agents.
- Operating
locations Port Wilmington, NC & Port San Juan, Puerto Rico.
- This
ocean carrier closed operations.
Provided
expert consultation on issues pertaining to aspects of container ship
transportation. Planned and prepared reports or other working
documents related to wide-impacting regulatory compliance issues,
foreign agency contractual agreements, sales/marketing,
operations and administration during the development of the shipping
line. Devised records maintenance/retrieval data bases to support
cash flow analytical planning. Financial information could then be
captured to resolve financial/budget options or utilization of
significant resources which integrated new business requirements.
Planned
and executed major expatriate liaison activities as Owners'
Representative in San Juan, Puerto Rico to communicate substantive
information on Carolina Caribbean Carries to local nationals.
Foreign activities of agent and clients were monitored and managed
with detail. Often times providing leadership and guidance to
resolve conflict and inconsistency
in business relations and performance levels.
In-country
oversight, management, and evaluation of sales and administrative
projects/programs encompassing diverse functions or issues that
affected implementation aspects of the newly established container
ocean carrier. Provided expert guidance and assistance to the
foreign agent in the preparation of sales/market information and mid
level corporate training. Identified and provided recommendations on
problems, issues, and/or trends related to the operational efficiency
of agent's stevedore services. Composed statistical reports on sales
and operational activities.
Management
Trainee, Morflot America, Cranford, NJ, 8/1979 to 11/1980
- Recruited
from college as a management trainee in the ocean container
transportation industry.
- Successfully
completed international corporate training in accounting,
administration, sales, marketing, tariff, operations, vessel,
equipment control, customer service and human relations.
- Operating
locations Port Elizabeth & Newark, NJ
- This
stevedore contractor and general steamship agent (Soviet Union Flag
Vessels) no longer in business.
Initial
assignment into the corporate world as a management trainee resulted
in the proficient and creative business practices that developed and
advanced my career in the container maritime shipping industry. From
this training I bring many of my technical qualifications and
specialized experiences that promoted my future accomplishments.
FINAL
COMMENT WORK HISTORY
Presented in this work history are only employments of significant professional
experiences and achievements. For a complete career work history
from university graduation to present please communicate.
Newly appointed sales representative in charge of an out-port sales office for a global steamship company accountable for regulatory compliance to Federal Maritime, Corporate and Puerto Rican laws, rules and regulations. Accurate interpretation and application of newly recognized regulatory requirements was an achievement. If not corrective action was immediately taken when not in compliance. Specialized experience in this area will contribute to awareness of regulatory matters.
The significant fact and knowledge requirement of the budget process can be supported in this employment. Yearly development of the budget involved both office administration procurements, travel/entertainment and sales forecasting. Acquiring of statistical data and interpretation was extensive. Subsequent filing entries were both manual and computer. Accuracy crosschecks for inconsistencies revised to meet corporate guidelines.
Office support services can be documented by this position. Acquisition, purchase, storage of office supplies, equipment, installation and maintenance was a regular duty. Equally important, a record keeping system had to be developed and implemented. This system was both electronic and manual. Proper record disposal was an issue that was overcome.
Administrative practices and procedures included a strong commitment to correspondence. Incoming and outgoing controls on mail, faxes, phone, inter-office correspondence was a daily activity. Correspondence often resulted with assigned actions with timely completion. Client contact generated questions being answered with subsequent follow up letters being personally typed. Action plans/reports were written and goals achieved within guidelines. This demonstrates advanced written and verbal communication skills. Highly developed personal computer skills played and important role.
Owners' Representative, Carolina Caribbean Carriers, Inc., Port San Juan, Puerto Rico & Port Wilmington, NC, 9/1984 to 10/1987
- Business
planner and co-founder of weekly ocean barge container service.
- Exceeded
expectations with inaugural sailing of 110 container loads.
- Created
efficient sales, operational and administrative environment.
- Published
Federal Maritime Agency regulated tariff.
- Raised
sales revenues 35% by hands on expatriate work with foreign agents.
- Operating
locations Port Wilmington, NC & Port San Juan, Puerto Rico.
- This
ocean carrier closed operations.
Provided
expert consultation on issues pertaining to aspects of container ship
transportation. Planned and prepared reports or other working
documents related to wide-impacting regulatory compliance issues,
foreign agency contractual agreements, sales/marketing,
operations and administration during the development of the shipping
line. Devised records maintenance/retrieval data bases to support
cash flow analytical planning. Financial information could then be
captured to resolve financial/budget options or utilization of
significant resources which integrated new business requirements.
Planned
and executed major expatriate liaison activities as Owners'
Representative in San Juan, Puerto Rico to communicate substantive
information on Carolina Caribbean Carries to local nationals.
Foreign activities of agent and clients were monitored and managed
with detail. Often times providing leadership and guidance to
resolve conflict and inconsistency
in business relations and performance levels.
In-country
oversight, management, and evaluation of sales and administrative
projects/programs encompassing diverse functions or issues that
affected implementation aspects of the newly established container
ocean carrier. Provided expert guidance and assistance to the
foreign agent in the preparation of sales/market information and mid
level corporate training. Identified and provided recommendations on
problems, issues, and/or trends related to the operational efficiency
of agent's stevedore services. Composed statistical reports on sales
and operational activities.
Management
Trainee, Morflot America, Cranford, NJ, 8/1979 to 11/1980
- Recruited
from college as a management trainee in the ocean container
transportation industry.
- Successfully
completed international corporate training in accounting,
administration, sales, marketing, tariff, operations, vessel,
equipment control, customer service and human relations.
- Operating
locations Port Elizabeth & Newark, NJ
- This
stevedore contractor and general steamship agent (Soviet Union Flag
Vessels) no longer in business.
Initial
assignment into the corporate world as a management trainee resulted
in the proficient and creative business practices that developed and
advanced my career in the container maritime shipping industry. From
this training I bring many of my technical qualifications and
specialized experiences that promoted my future accomplishments.
FINAL
COMMENT WORK HISTORY
Presented in this work history are only employments of significant professional
experiences and achievements. For a complete career work history
from university graduation to present please communicate.
Provided expert consultation on issues pertaining to aspects of container ship transportation. Planned and prepared reports or other working documents related to wide-impacting regulatory compliance issues, foreign agency contractual agreements, sales/marketing, operations and administration during the development of the shipping line. Devised records maintenance/retrieval data bases to support cash flow analytical planning. Financial information could then be captured to resolve financial/budget options or utilization of significant resources which integrated new business requirements.
Planned and executed major expatriate liaison activities as Owners' Representative in San Juan, Puerto Rico to communicate substantive information on Carolina Caribbean Carries to local nationals. Foreign activities of agent and clients were monitored and managed with detail. Often times providing leadership and guidance to resolve conflict and inconsistency in business relations and performance levels.
In-country oversight, management, and evaluation of sales and administrative projects/programs encompassing diverse functions or issues that affected implementation aspects of the newly established container ocean carrier. Provided expert guidance and assistance to the foreign agent in the preparation of sales/market information and mid level corporate training. Identified and provided recommendations on problems, issues, and/or trends related to the operational efficiency of agent's stevedore services. Composed statistical reports on sales and operational activities.
Management Trainee, Morflot America, Cranford, NJ, 8/1979 to 11/1980
- Recruited
from college as a management trainee in the ocean container
transportation industry.
- Successfully
completed international corporate training in accounting,
administration, sales, marketing, tariff, operations, vessel,
equipment control, customer service and human relations.
- Operating
locations Port Elizabeth & Newark, NJ
- This
stevedore contractor and general steamship agent (Soviet Union Flag
Vessels) no longer in business.
Initial
assignment into the corporate world as a management trainee resulted
in the proficient and creative business practices that developed and
advanced my career in the container maritime shipping industry. From
this training I bring many of my technical qualifications and
specialized experiences that promoted my future accomplishments.
FINAL
COMMENT WORK HISTORY
Presented in this work history are only employments of significant professional
experiences and achievements. For a complete career work history
from university graduation to present please communicate.
Initial assignment into the corporate world as a management trainee resulted in the proficient and creative business practices that developed and advanced my career in the container maritime shipping industry. From this training I bring many of my technical qualifications and specialized experiences that promoted my future accomplishments.
FINAL COMMENT WORK HISTORY
Presented in this work history are only employments of significant professional experiences and achievements. For a complete career work history from university graduation to present please communicate.
